I'm Mila Kogan, a
multi-disciplined
strategist & designer.
Areas of expertise
Design Strategy
Brand Strategy
Product Strategy
Service Design
Design Research & Synthesis
Workshop Design & Facilitation
Experience Design
Organizational Design
Systems Thinking
My approach
I approach design as a tool for sensemaking and systems-shifting—making complexity clear so teams can move from ambiguity to action. My process is grounded in research, guided by strategic clarity, and shaped through collaborative co-creation. I'm drawn to messy, layered problems where the path forward isn't obvious.
This shows up as: repositioning organizations for growth, designing service systems that improve how teams work, helping early-stage ventures define direction. Whether working at the level of communities, cross-functional teams, or products, I aim to make the unseen visible and create conditions for lasting impact.
Relevant work
SAN FRANCISCO UXD // FOUNDER & DIRECTOR
Building a community for design thinking and impactful conversations towards human-centered solutions.
- Organizational Design
- Strategic Design
SKILLSVR // PRODUCT MANAGER & UX LEAD
Streamlining customer issues, complaints, and feature requests through improved process experience design.
- Service Design
- Process Strategy
TRIBAL PLANET // PRODUCT DESIGNER